Privacy Statement

  • Effective Date: from 23rd October, 2014

This Privacy Statement has been translated into Chinese. In case of inconsistency or ambiguity between the English and Chinese versions, the English version shall prevail.

Collection of Personal Data

Monkey Tree English Learning Center Limited (“Monkey Tree English Learning Center”, “Monkey Tree”, “MTELC”, “we”, “us”, or “our”) collects personal data that we believe to be relevant and required to provide the best service to you.

Our services include, but are not limited to, the following:

  • Processing your application and registration

  • Replying to your or your child’s inquiries, concerns or complaints

  • Direct marketing, such as delivering news, offers and promotions relevant for you or your child

  • Providing up-to-date information regarding your or your child’s attendance, progress and upcoming classes

  • Assigning available and best suited classes to you or your child

  • Providing relevant class materials for you or your child during class

  • Issuing invoices, collecting course fees, issuing receipts, and maintaining your payment history

All direct marketing activities will be relevant to current Monkey Tree events, promotions and updates. Monkey Tree will endeavor to limit all direct marketing activities to contain material strictly relevant to you personally.

If you prefer your personal data not to be used for the purposes of direct marketing activities, please send an email to [email protected] containing the following information:

  1. Your name

  2. Your related information

  3. Your intention to opt-out of Monkey Tree’s direct marketing activities

Accuracy of your Personal Information

We will, as manageable by our best effort, keep your personal data accurate and up-to date.

We rely on you to disclose all material information to us and to inform us of any errors or changes in such information.

If you would like to notify us of any changes, such as a change of your contact number, please e-mail us at [email protected].

Disclosing Your Personal Information

We keep all personal data strictly confidential, and we will not disclose personal data outside of Monkey Tree unless we have your consent or are required to by law.

We may transfer your personal data to third parties such as employees, related companies, including subsidiaries and associated companies, as necessary to provide the best service to you.

Protecting and Retaining Your Personal Information

We maintain appropriate security systems to prevent unauthorized access to all personal data.

We retain personal data for no longer than is required to fulfill the purpose or any directly related purposes for which the data is to be used, subject to legal, statutory and regulatory requirements for the retention of data.

If you have any questions or concerns regarding Monkey Tree’s Privacy Statement, please feel free to contact us at [email protected] or write to the following address:

Room 1002, 10/F, 101 King’s Road, North Point, Hong Kong

Statement on Photography and Videography

Monkey Tree will occasionally take photographs and videos of students and employees with as little disturbance to the class or center environment as possible. Such photographs and videos may be published, and viewed by the general public, in hard copy, via electronic media or on the website. If you object to your or your child’s photograph being published or wish to restrict its use, please notify us at [email protected] containing the following information:

  1. Your or your child’s name
  2. Your contact number (as registered at Monkey Tree)
  3. The Monkey Tree Center which you or your child attends

Changes to this Privacy Statement

We update our Privacy Statement from time to time without prior notice. We encourage you to check this Website occasionally to ensure that you are aware of the most recent terms.